If you having trouble when you try to use a mobile GPRS modem on Mac OS X then you are landing in the right place.
Because in this post we will talk about my experience when I facing the issue while try using an old mobile
In the previous version of OS X like Mavericks, Mountain Lion and so on, it was just okay. But since Mac OS X Yosemite until now OS Sierra, I have the same issue with my old 3G Modem.
There is two problem I have deal with,
The modem software was having no trouble at all when I install it. But when I click to run the program, the apps won’t show up and just jumping around like crazy.
The second problem was the modem apps cannot be install at all and showing error messages blah blah blah, you know!
So! This is what I did to fix and deal with this issue. We have two issue here but we also have two method to resolve the issues, so lets resolving the problem!
Fix The First Problem of Mobile GPRS Modem Installation Issue on Mac OS
We start with the first trouble, the apps jumping around like crazy.
Go navigate your pointer to click Apple logos in the
Choose and click Network to open your Mac OS network setting.
Click on your Mobile modem. And at Telephone Number box, fill it with *99# and hit Apply.
Continue with clicking the Advanced button at bottom-right to open Network Advanced setting.
On the Modem tab, in Vendor box let it stay in Generic by default.
In Model column click and choose GPRS (GSM/3G)
Fill APN column with the internet just like shown in the
When you’ve done, go back to the main Network setting window, then gently try to connect to the
Open your favorite browser and test it by open some of the
If your browser can open those pages then you’ve succeeded. If you still can’t connect to the
This is the plan B;
One more time to go back to System Preferences > Network and click the drop-down menu for Location settings. see the picture below.
The default Location setting is Automatic so you have to change it by choosing the Edit Location.
For example, in my case, my Modem Apps name was Chiavetta Internet MT191UP
After naming location the same as your modem apps than click Done and don’t forget to hit Apply to save the change you’ve made.
Try to connect again, this time it should works.
Fix the second problem of GPRS Modem Installation Issue
The second problem was the modem apps can’t be installed at all! So this is how to deal with it.
On the Apps installer (
Now you can double click to install individually the drv.pkg and app.pkg. Other packages can be optional.
Usually, the software will ask to restart your computer. So restart the computer.
After restart and log on back to your Mac and try to open the apps in the Application folder. The Modem Apps software should work now! but in some case the app can’t be open. Then, just go back to use
Just closing words
I know using the Mobile GPRS Modem without the App software GUI (Graphical User Interface) is really painful and yeah! you will not be able to receive any text services, but at least you can connect your Mac to the
Sometimes, we have to use Mobile GPRS Modem when we live in a place that has no wifi HOT Spot. Or worst, we live in Hotspot areas but no one share their password. It usually happened to you when you traveling/backpacking.
Since Mac OS X Yosemite till now Mac OS Sierra, I use this method to fix my Old and cheap 3G Mobile modem.
For people who use the newest Mobile modem that support the latest version of Mac OS (X) may not face this issue. But if you are like me who still keep the old stuff then you must be having the same ‘trouble’ like me.
Anyway! I hope you found this post useful and can help you to fix
Good luck ! Cheers! ?
Feature image credit: pixabay.com